Learning Objectives

• Discuss the importance and relevance of communication skills in daily practice
• Define and demonstrate basic verbal (and nonverbal) communication skills
• Demonstrate skills in role play, self-reflection, self-awareness and feedback
• Describe how they could develop these skills to enhance their own communication skills

Patient Communication

• why are communication skills important in practice?
• what can you do if you run out of things to say?
• how does communication enhance the clinical-centred method?