Learning Objectives

• Define culture through the process of socialisation
• Explain acculturation and its effect on people from cultural and linguistically diverse backgrounds
• Describe language and the challenging factors for health care
• Define xenophobia and ethnocentrism and how the concepts can be applied to race, gender, age, and ultimately health
• Describe ways to improve the health challenges faced by people with cultural and linguistically diverse backgrounds

Acculturalisation

• what is acculturation?
• compare primary vs secondary ways of learning culture through socialisation?
• what are the 5 phases of acculturation?
• do people follow these phases linearly?
• what are the effects of acculturation?
• what are the 4 different outcomes of acculturation?

Linguistic Barriers

• what are linguistic misunderstandings often a relationship between?
• what is language discordance?
• when should you use an interpreter (4 scenarios)?
• how should you use an interpreter?

Cultural and Ethnic Barriers